Terms of Service

OVERVIEW


This website is operated by Lily and Lilac. Throughout the site, the terms “we”, “us” and “our” refer to Lily and Lilac. Lily and Lilac offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools added to the current store will also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve:
  • Transmissions over various networks;
  • Changes to conform to the technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without our express written permission.


SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Material on this site is for general information only and should not be relied upon without consulting more accurate, complete, or timely sources.
We may modify site contents at any time, but are not obligated to update any information. It is your responsibility to monitor changes.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice.
We may modify or discontinue the Service (or any part of it) without notice.
We shall not be liable for any such modifications, price changes, or discontinuance.


SECTION 5 - PRODUCTS OR SERVICES

Some products may be available exclusively online and may have limited quantities. Returns are subject to our Return Policy.
We make every effort to display product colors and images accurately, but we cannot guarantee color accuracy on all screens.
We may:
  • Limit sales to any person, region, or jurisdiction;
  • Limit quantities of any products;
  • Change product descriptions or pricing at any time;
  • Discontinue products at any time.
We do not guarantee that any product or service will meet your expectations.


SECTION 6 - BILLING AND ACCOUNT INFORMATION

We may refuse or cancel any order at our discretion, including limiting orders per person, household, or account.
You agree to provide current, complete, and accurate account information. Promptly update your account details so we can complete transactions and contact you as needed.
For more information, see our Return Policy.


SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control. You acknowledge that we provide these tools “as is” without warranties.
Use of these tools is at your own risk. Future features or services will also be subject to these Terms.


SECTION 8 - THIRD-PARTY LINKS

Some content may include third-party materials or links. We are not responsible for their content or accuracy.
We are not liable for any harm or damages related to purchases or use of third-party goods or services. Please review their terms and policies before engaging with them.


SECTION 9 - USER COMMENTS AND SUBMISSIONS

If you send us creative ideas, suggestions, proposals, or other materials, you agree we may use them without restriction or compensation.
We may remove content that violates these Terms or is offensive, illegal, or infringing. You are responsible for your submissions and must not mislead or violate the rights of others.


SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 - ERRORS AND INACCURACIES

We may correct errors, inaccuracies, or omissions at any time without prior notice. This includes information related to pricing, product descriptions, promotions, and availability.
We are not obligated to update any information unless required by law.


SECTION 12 - PROHIBITED USES

You may not use the site:
  • For unlawful purposes;
  • To infringe on intellectual property;
  • To harass or harm others;
  • To upload malicious code;
  • To collect personal data without consent;
  • To interfere with security features.
Violation may result in termination of your access.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service. Services and products are provided "as is" without warranties.
Lily and Lilac is not liable for any damages arising from use of the service or products, including direct, indirect, incidental, or consequential damages.


SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Lily and Lilac and our affiliates, employees, and partners from any claim arising from your breach of these Terms or violation of any law or third-party rights.


SECTION 15 - SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect.


SECTION 16 - TERMINATION

These Terms are effective unless terminated by either party. You may terminate by ceasing to use the site.
We may terminate or suspend your access if we believe you’ve violated these Terms.


SECTION 17 - ENTIRE AGREEMENT

These Terms, along with any policies posted by us, constitute the entire agreement between you and Lily and Lilac, superseding prior agreements.


SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of the United States.


SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time by posting changes. Your continued use of the site means you accept any updates.


SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
info@lilyandlilac.com
PLEASE NOTE: We do not accept returns of samples. If you would like to purchase cases and return the sample, please email us.